OPERATIONS ASSESSMENT
Let us delve into your concept and we’ll give you an achievable plan to increase revenue, consistent execution and develop your team.
1. Establish Goals
We conduct a kickoff meeting to understand your business’ needs, goals and challenges. Learning where you want to go informs our plan to help you get there.
2. Immersion
We review your standard operating materials, p-mix, recipes, profit and loss statements, sales channels and guest reviews (online and in-house) to understand your current operating standards.
3. Site Visit
We conduct a site visit to observe front- and back-of-house procedures and how they relate to your defined standards. After reviewing the competitive market to understand how your business fits into the local landscape, we assess your guest experience, taking a look “under the hood” to determine underlying challenges and roadblocks to your success.
4. Define a Strategy
Upon the conclusion of our visit, we provide a debrief of initial findings, discussing proven strategies to improve your operations and overall performance.
5. Your Plan of Action
We create a detailed road map specifically for your restaurant, identifying both challenges and actionable steps for improvement and efficiency. Together, we review your report and determine how to implement the recommended changes.
6. Implementation
We implement the plan of action with you. We support you and your team every step of the way.
We are here every step of the way.
We leave with a plan for the short term and long term. Our clients become family. We know people tell us not to mix business with pleasure… well, that’s just too bad. That’s who we are.